top of page

​​

Our customer support

 

Welcome to Fleurissence!

We believe lingerie is personal—so your experience should feel personal too. Our Customer Care team is here to make shopping with Fleurissence effortless, supportive, and discreet from start to finish.

​

How we support you

​

Whether you’re purchasing for yourself or choosing a gift, we’re happy to help with:

  • sizing and fit guidance

  • product questions (style, fabric, support, care)

  • order updates and delivery timelines

  • exchanges and returns

  • gift cards and gifting requests

​

Discreet, respectful service

​

Your privacy matters. All customer communication is handled with care, and orders are packaged discreetly to ensure a comfortable and confidential experience.

​​​

Our promise

​

We aim to provide:

  • clear information and honest recommendations

  • prompt, courteous communication

  • solutions that feel fair and simple

5161248748225628973.jpg

What our clients say

"The quality is unbelievable. The lace feels luxurious and soft, not scratchy like other brands. I finally found lingerie that feels beautiful and comfortable at the same time."

Maria P.

"Lina made the fitting feel so personal and relaxed. I’ve never felt so understood in a store before. I walked out feeling confident, supported, and feminine."

Marina K.

"You can tell these pieces are chosen with love. They’re elegant, flattering, and unlike anything I’ve seen in Vancouver. Fleurissence is now my go-to brand."

Jessica S.

bottom of page